Dangote Cement Plc. is the biggest quoted company in West Africa and the only Nigerian Company listed among Forbes Global 2000 companies. The company currently has several cement production plants in Nigeria in addition to presence in 13 African Countries.
Head, Customer Relationship Management (DCPSA002)
Job Type; Full Time
Min Qualification: BA/BSc/HND
Location; Lagos
Job Field: Customer Care
RESPONSIBILITIES
Provide leadership and direction to the customer relations management function to ensure consistent quality in service delivery, customer satisfaetion and ultimately. customer retention and
expansion of customer base.
PERSON SPECIFICATIONS:
Bachelor's degree or its equivalent in a social science or related discipline.
Post graduate degree.
Certification in customer service management will be an added advantage
Minimum of five (5) years relevant experience with at least one (1) year in a middle management position.
In-depth understanding of trends, challenges, opportunities, regulations and legislation relating to the cement manufacturing industry
In-depth knowledge of DCP's produet and service offerings.
Deep knowledge of customer r lationship concepts. techniques and methodologies.
In-depth knowledge of market/customer segmentation methodologies.
Deep leadership and people management skills.
Strong negotiation and relationship management skills.
Export Procedure Documentation Manager (DCPSA003)
Job Type: Full Time
Min Qualification: BA/BSc/HND
Location: Lagos
Job Field: Sales/Marketing
Bachelor’s degree or its equivalent in Business Administration or related discipline.
Minimum of five (5) years’ work in an administrative position.
Good knowledge of DCP’s product and service offerings.
Good communication and relationship management skills.
Area Sales Managers (DCPSA004)
Job Type: Full Time
Min Qualification: BA/BSc/HND
Location: Lagos
Job Field: Sales/Marketing
Bachelor’s degree in Business Administration or its equivalent in a related field.
Post-graduate/professional qualification will be an added advantage
Minimum of five (5) years relevant working experience.
Excellent knowledge of DCP’s product and service offerings.
Very good negotiation and relationship management skills.
Head, Customer Relationship Management (DCPSA002)
Job Type; Full Time
Min Qualification: BA/BSc/HND
Location; Lagos
Job Field: Customer Care
RESPONSIBILITIES
Provide leadership and direction to the customer relations management function to ensure consistent quality in service delivery, customer satisfaetion and ultimately. customer retention and
expansion of customer base.
PERSON SPECIFICATIONS:
Bachelor's degree or its equivalent in a social science or related discipline.
Post graduate degree.
Certification in customer service management will be an added advantage
Minimum of five (5) years relevant experience with at least one (1) year in a middle management position.
In-depth understanding of trends, challenges, opportunities, regulations and legislation relating to the cement manufacturing industry
In-depth knowledge of DCP's produet and service offerings.
Deep knowledge of customer r lationship concepts. techniques and methodologies.
In-depth knowledge of market/customer segmentation methodologies.
Deep leadership and people management skills.
Strong negotiation and relationship management skills.
Export Procedure Documentation Manager (DCPSA003)
Job Type: Full Time
Min Qualification: BA/BSc/HND
Location: Lagos
Job Field: Sales/Marketing
Bachelor’s degree or its equivalent in Business Administration or related discipline.
Minimum of five (5) years’ work in an administrative position.
Good knowledge of DCP’s product and service offerings.
Good communication and relationship management skills.
Area Sales Managers (DCPSA004)
Job Type: Full Time
Min Qualification: BA/BSc/HND
Location: Lagos
Job Field: Sales/Marketing
Bachelor’s degree in Business Administration or its equivalent in a related field.
Post-graduate/professional qualification will be an added advantage
Minimum of five (5) years relevant working experience.
Excellent knowledge of DCP’s product and service offerings.
Very good negotiation and relationship management skills.